Privacy Policy – Pollux

Last updated: January 15, 2026

Pollux respects your privacy and is committed to protecting the personal data of all users who access its website, in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and applicable international data protection principles.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

1. Collection of Personal Data

We may collect the following personal data, either directly or automatically:

  • Full name

  • Email address

  • Phone number

  • Company name and job title

  • City and country

  • IP address

  • Browsing information (pages visited, time spent, cookies, browser type)

Data is collected when you:

  • Fill out forms (contact, content downloads, newsletters)

  • Request commercial or technical information

  • Browse our website

2. Purpose of Data Use

The collected data is used to:

  • Contact you upon request

  • Send institutional, commercial, or informational communications

  • Improve website performance and user experience

  • Perform statistical and analytical studies

  • Comply with legal and regulatory obligations

Pollux does not sell, rent, or improperly share personal data for commercial purposes.

3. Data Sharing

Your data may be shared only when necessary with:

  • Marketing automation and CRM platforms

  • Technology, hosting, and infrastructure providers

  • Legal or regulatory authorities, when required by law or court order

All partners and service providers are required to follow appropriate security and confidentiality standards.

4. Use of Cookies

We use cookies to:

  • Ensure proper website functionality

  • Analyze traffic and user behavior

  • Personalize content and communications

You may manage or disable cookies at any time through your browser settings.

5. Data Storage and Security

Pollux adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or improper disclosure.

Data is stored only for as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Data Subject Rights

You may, at any time:

  • Confirm whether your data is being processed

  • Access, correct, or update your personal data

  • Request deletion or anonymization

  • Withdraw consent

  • Request data portability

Requests may be submitted through the contact channel below.

7. Links to Third-Party Websites

The Pollux website may contain links to third-party websites. Pollux is not responsible for the privacy practices or content of those external sites.

8. Changes to This Privacy Policy

This Privacy Policy may be updated at any time to reflect legal, operational, or technological changes. We recommend reviewing it periodically.

9. Contact

For questions, requests, or to exercise your data protection rights, please contact us:

Email: privacy@pollux.com.br