Privacy and Cookies Policy – Pollux Automation

Pollux Automation (“Pollux”, “we”, “our”) is committed to protecting the privacy and personal data of all users, clients, partners, and visitors of its website and digital channels.

This Policy explains, in accordance with the Brazilian General Data Protection Law – LGPD (Law No. 13,709/2018), how we collect, use, store, share, and protect personal data, as well as how we use cookies and similar technologies.

1. Data Controller

Pollux Automation acts as the Data Controller for the personal data processed through this website, determining the purposes and means of such processing.

For any questions or requests related to data protection, please contact our Data Protection Officer (DPO):

Email: privacidade@pollux.com.br

2. Collection of Personal Data

Pollux may collect personal data in several situations, including but not limited to:

Submission of contact forms, event registrations, or newsletter subscriptions;
Communications via email, phone, or corporate social media channels;
Recruitment and selection processes;
Website navigation and cookie consent management;
Commercial relationships with clients, suppliers, and business partners.

Collected data may include name, email address, phone number, job title, company name, IP address, browsing data, device information, and other data voluntarily provided by the data subject.

3. Purposes of Data Processing

Responding to inquiries and requests;
Managing relationships with clients, suppliers, and partners;
Promoting products, services, events, and institutional communications;
Sending marketing communications, when consent is provided;
Complying with legal and regulatory obligations;
Protecting rights and preventing fraud or unlawful activities;
Improving website performance and user experience.

4. Data Sharing

Personal data may be shared only when necessary and in compliance with applicable law, including:

Trusted service providers for hosting, analytics, marketing, and technical support;
Public authorities or regulatory bodies, when legally required;
Companies within the same economic group, when strictly necessary.

All third parties are required to adopt appropriate confidentiality and data protection measures.

5. Data Retention and Storage

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal and contractual requirements. After such periods, data may be securely deleted or anonymized.

6. Information Security

Pollux adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. Access is restricted to authorized personnel and service providers subject to confidentiality obligations.

7. Rights of Data Subjects

Under the LGPD, data subjects have the right to:

Confirm the existence of data processing;
Access their personal data;
Request correction of inaccurate or outdated data;
Request anonymization, blocking, or deletion of unnecessary data;
Withdraw consent, when applicable;
Request data portability, as permitted by law;
Obtain information about data sharing.

Requests may be submitted via privacidade@pollux.com.br.

8. Cookies and Similar Technologies

Pollux uses cookies and similar technologies to ensure website functionality, analyze performance, and enhance user experience.

Category	Description
Strictly Necessary Cookies	Essential for website operation and core functionalities.
Performance / Analytics Cookies	Collect anonymous information to improve website performance.
Functional Cookies	Store user preferences such as language and region.
Advertising and Social Media Cookies	Enable personalized advertising and social media interaction.

Users may manage cookie preferences through the Cookie Consent Manager or browser settings. Disabling cookies may affect certain website features.

9. International Data Transfers

When applicable, international data transfers will be carried out in compliance with the LGPD, using appropriate legal safeguards.

10. Policy Updates

This Policy may be updated periodically. The most recent version will always be available on this website, with the update date indicated above.

11. Contact Information

For questions or to exercise your rights, please contact our Data Protection Officer (DPO):

Email: privacidade@pollux.com.br