Política de Privacidade

Pollux Automation Privacy Policy

Pollux Automation respects your privacy and is committed to protecting the personal data of users of this site, customers, partners, and employees. This policy describes how we collect, use, store, and protect your information, in compliance with Brazilian General Data Protection Law (LGPD - Law No. 13,709/2018).

1. Dados que Coletamos

We may collect the following types of personal data:

• Identification data: name, email, phone number, and company, provided by you when filling out contact or quote request forms
• Browsing data: IP address, browser type, visited pages, and time spent, collected automatically through cookies
• Professional data: resume and professional information when you apply for job openings

2. Finalidade do Tratamento

Personal data are processed for the following purposes:

• Respond to contact and quote requests
• Send institutional and commercial communications (with your consent)
• Analyze and improve the browsing experience on the website
• Process job applications
• Comply with legal and regulatory obligations
• Ensure the security and proper functioning of our systems

3. Base Legal

The processing of personal data by Pollux Automation is based on the following legal grounds under LGPD:

• Consentimento: when you fill out contact forms or agree to receive communications
• Performance of a contract: for the provision of contracted services
• Legitimate interest: to improve our products and services
• Compliance with a legal obligation: to meet legal and regulatory requirements

4. Compartilhamento de Dados

We do not sell personal data. We may share your information with:

• Service providers essential to operating the website (hosting, analytics, CRM)
• Government authorities, when required by law
• Commercial partners, only with your prior consent

5. Cookies

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us personalize content, analyze traffic, and improve website functionality. You can manage cookie preferences in your browser settings.

6. Data Security

Adotamos medidas técnicas e administrativas adequadas para proteger os dados pessoais contra acessos não autorizados, destruição, perda, alteração ou qualquer forma de tratamento inadequado. Nossos sistemas utilizam criptografia, firewalls e controles de acesso para garantir a segurança das informações.

7. Data Retention

Personal data are stored for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. After the retention period, the data are securely deleted.

8. Seus Direitos

According to LGPD, you have the following rights:

• Confirmation of the existence of data processing
• Access to your personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary or excessive data
• Data portability
• Deletion of data processed based on consent
• Withdrawal of consent at any time

9. Contact of the Data Protection Officer (DPO)

To exercise your rights or clarify questions about the processing of personal data, contact us:

• Email: atendimento@pollux.com.br
• Instagram: @acontecenapollux
• LinkedIn: linkedin.com/company/pollux-automation
• Address: Perini Business Park, Joinville, SC - Brazil

10. Changes to this Policy

This policy may be updated periodically to reflect changes in our practices or applicable legislation. The updated version will always be published on this page.

Pollux Automation values the trust you place in us and is committed to transparency and security in the processing of your personal data.

Last updated: June 2026 | In compliance with LGPD - Law No. 13,709/2018